Deputy Payroll Operations Manager, EMEA

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

Reporting to the EMEA Payroll Operations Manager, you will help manage the effective delivery of Informa payroll services, working with multiple external payroll providers for the EMEA region, which currently covers  approximately 34 separate payrolls, across more than 12 countries.

Working within a team of seven, this position must review and maintain payroll controls, compliance and governance. Informa takes the security and privacy of company, colleague and customer data seriously; the role is responsible for ensuring that payroll activities are fully compliant with all data privacy laws and policies.

Key Responsibilities

• Work with the EMEA payroll Bureaus ensuring all payrolls are processed accurately and on time.
• Work with HR and the benefits team to facilitate the smooth submission of people data to the relevant payroll bureau and be the main contact for any payroll related issues.
• Carry out Monthly payroll checks ensuring the payrolls are accurate,  compliant and ready for approval
• Prepare the monthly payroll analysis reports and payroll approval documentation to present to senior management for payroll approval
• Ensure the payment of salaries and third party payments through the relevant on-line banking platforms are done accurately and on time, whilst also ensuring the accounts are sufficiently funded.
• Responsibility for month end payroll reporting; to include:
  • Running and reconciling the payroll journals and accurately uploading them into the finance system for reporting purposes
  • Reconciling the HMRC payments made against the HMRC Government Gateway
  • Prepare the pension and benefit reports for review and audit by the benefits team
  • Providing ad hoc reports to Finance, HR, and Managers regarding payroll costs
  • Produce the monthly payroll KPI reports
• Work with the finance team to help reconcile the payroll control accounts monthly.
• Oversee the year end payroll obligations regarding P11D and Class1A submission to the HMRC
• Regularly review the company car data to ensure the Benefit in Kind (BIK) values are maintained on the payroll system for “payrolling of benefits”.
• Maintain and develop accurate and up to date payroll procedures ensuring all tasks and processes are fully documented
• Promote the requirement for continuous process improvement and proactively encourage the team to review and improve process
• Monitor the payroll bureau’s performance to ensure compliance with the terms of service agreement, taking appropriate corrective action where required, facilitate the monthly service meetings and review SLA and KPI outputs
• Manager the weekly HR and benefit interface files and rectify any deficiencies or interface rejections
• Support the Payroll team and employee’s on issues relating to pay, tax, national insurance,  pensions and benefits processed through the payroll
• Help plan and prioritise the work within the department ensuring resources meet the work demands
• Carry out regular audits to ensure the integrity of the payroll data is maintained
• To provide system administration support e.g. resetting passwords as required   
• Promptly reply to all payroll enquires within the agreed timelines
• Keep up to date with all current payroll statutory legislation and provide advice to the business on HMRC payroll related enquiries
• Assist the EMEA payroll operations manager with payroll related initiatives whilst supporting the wider business, Finance and HR teams
• Archive and retain relevant payroll information in-line with business procedures
• Ensure compliance with the General Data Processing Requirements (GDPR) when dealing with payroll data and records

People Management Responsibilities

• Deputise for the EMEA Payroll Operations Manager, and support with the management of the payroll team
• Ensure a robust communication structure is in place across the team to ensure all key messages are communicated
• Participate in Recruitment & Selection processes
• Provide assistance in identifying career development opportunities for team members
• Actively support a culture of team engagement
• Act as a role model to others
• Work closely with HR to ensure all people management processes and policies are being adhered to

Qualifications

• Demontratable Payroll experience in a complex organisation, acting as a payroll subject matter expert
• Experience of working on EMEA payrolls 
• Proven ability to work to stringent deadlines
• Highly organised, diligent with attention to detail and the ability to maintain these skills whilst working under pressure
• Excellent relationship management skills
• Strong communication and negotiation skills
• Ability to work to meet multiple and tight deadlines
• Flexible and adaptable
• Excellent excel skills - XLOOKUP’s and data analysis
• Self-starter, self-motivated and “can-do” attitude

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.