Job Summary
We are currently seeking a friendly and organised Dental Receptionist to become the welcoming face of our vibrant dental practice. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional patient care.
As the first point of contact for our patients, your role will be essential in creating a positive first impression and ensuring the smooth operation of our front desk. You’ll be part of a supportive and reliable team that values professionalism, teamwork, and a good attitude above all
Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage appointment scheduling, confirmations, and cancellations to ensure optimal patient flow.
- Maintain accurate patient records and update information as necessary.
- Handle incoming calls and respond to patient inquiries in a professional manner.
- Process patient payments and manage billing inquiries.
- Collaborate with dental staff to ensure seamless communication regarding patient care.
- Maintain a clean and organised reception area, ensuring all materials are stocked and accessible.
- Assist with administrative tasks such as filing, data entry, and correspondence as needed.
Qualifications
- Previous experience in an office or administrative role is preferred, ideally within a healthcare setting.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Proficient in using office equipment and software applications relevant to the role.
- Strong organisational skills with the ability to multitask effectively in a busy environment.
- A compassionate approach towards patients and an understanding of their needs is essential.
- Ability to work collaboratively as part of a team while also being self-motivated.
If you are passionate about providing excellent patient care and possess the necessary skills for this role, we encourage you to apply for the position of Dental Receptionist at our practice.
Job Type: Full-time
Pay: From £12.21 per hour
Expected hours: 39 per week
Benefits:
- Company pension
- Free parking
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 08/08/2025
Reference ID: FOX072025
