Job Overview
We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. This role is essential in ensuring the smooth operation of our dental practice and enhancing the patient experience.
Days required: Monday, Tuesday, Wednesday and Thursday. You may be asked to cover Friday on the odd occasion to cover annual leave and/or sicknesses.
Duties
- Greet patients warmly and check them in for their appointments.
- Schedule and confirm appointments, ensuring optimal use of the dentist's time.
- Manage patient records and maintain confidentiality in accordance with data protection regulations.
- Handle incoming calls, addressing inquiries and providing information about services offered.
- Process patient payments and manage billing inquiries efficiently.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless communication and coordination of patient care.
Experience
- Previous experience in an office or administrative role is preferred, ideally within a healthcare setting.
- Strong organisational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact positively with patients and colleagues.
- Proficiency in using office software and dental management systems is advantageous.
- A friendly demeanour with a commitment to providing outstanding patient care is essential.
If you are passionate about helping others and possess the required skills, we invite you to apply for this rewarding opportunity as a Dental Receptionist in our practice.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Expected hours: 40 per week
Additional pay:
- Quarterly bonus
Benefits:
- Company events
- Employee discount
- Free flu jabs
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Expected start date: 08/09/2025
