Youth, Attendance, and Welfare Officer
School-Based Role - you must attend the University as per the delivery model
As a Youth, Attendance, and Welfare Officer, you will play a vital role in supporting students who require additional guidance to thrive both academically and personally. Working within a school environment, you will create a safe, supportive space for young people to explore challenges, develop skills, and work towards their goals.
You will work one-on-one and in group settings with students, offering tailored support and interventions that promote positive outcomes. This includes supporting vulnerable groups such as young carers and those at risk of offending, as well as collaborating with a range of professionals to ensure holistic care.
- Course Link: https://greatermanchester.ac.uk/course/CST002-F-UOB-SS
Key Responsibilities
- Deliver mentoring and support to young people facing personal, social, or behavioural challenges.
- Develop and deliver targeted projects focused on key issues such as health, bullying, crime, or substance misuse.
- Organise inclusive activities and programmes that promote participation, confidence, and wellbeing.
- Liaise and build effective partnerships with external professionals and services, including social workers, CAMHS, teachers, probation officers, and the police.
- Promote and advocate for youth voice, encouraging young people to influence policy, services, and practice.
- Uphold safeguarding and risk management procedures to maintain a safe and ethical working environment.
- Monitor student attendance, conduct truancy follow-ups, liaise with families/carers, and enforce attendance expectations.
- Apply youth work models, tools, and differentiated approaches to meet the varied needs of individuals and groups.
- Plan, deliver, and evaluate youth-led programmes aligned to the youth work curriculum, supporting learning and personal development.
- Collaborate on the co-development of services that reflect the needs and aspirations of young people.
- Demonstrate a commitment to the organisation’s mission, values, and objectives in all aspects of work.
University Criteria
The University of Bolton's BA (Hons) Community Development and Youth Work (Youth Worker Degree Apprenticeship) is professionally recognised by the Joint Negotiating Committee for Youth Work (JNC), as validated by the National Youth Agency (NYA) Education and Training Standards Committee. When they complete this programme, your apprentices will be eligible for qualified youth worker status.
- 96 UCAS points. We accept a full range of qualifications that carry UCAS points, including A-levels, BTECs and T-levels. Please see our guide to the UCAS Tariff for examples of how to achieve these points. For most courses, we are also able to consider non-tariffable qualifications.
- Any subjects are acceptable at Level 3
- Applicants must have five GCSEs at grade C or above or grade 4 to 9 (or equivalent), including English and Mathematics. If an applicant has yet to achieve appropriate Level 2 English and Mathematics qualifications, then with their employer's support, they can complete suitable equivalents locally or with assistance from the University before commencing the apprenticeship. Please contact [email protected] for a list of acceptable GCSE equivalents, further information and support.
- While GCSEs in English and Mathematics at grade 4/C (or equivalent) are required for all applicants, we’re flexible around the other Level 2 and 3 entry requirements. We're happy to consider applicants with non-traditional entry qualifications provided they can demonstrate relevant experience or a suitable portfolio of work that is deemed a reasonable substitute for the qualifications we typically accept.
- Applicants will attend a joint discussion with their employer and the University of Bolton. This combined interview and onboarding discussion fosters trust and sets the tone of the relationship between the applicant, their employer and our tutors. As part of the interview, applicants may be asked to undertake additional assessments (s) or provide a portfolio of appropriate work to determine their suitability for the course.
Essential Skills & Attributes
We are looking for someone passionate about working with young people and committed to making a positive impact. The ideal candidate will demonstrate the following skills and personal qualities
Key Skills
- Strong communication skills (verbal and written)
- Confident IT and administrative abilities
- High attention to detail and organisational skills
- Effective problem-solving and logical thinking
- Confident in presenting information clearly
- Ability to work collaboratively as part of a team
- Creative and proactive, showing initiative
- Patience, empathy, and a non-judgmental approach
- Ability to build positive, trusting relationships
- Experience working with young people, ideally in a youth work or educational setting
- A good listener, with an understanding of the challenges young people may face
Other Requirements
- Experience in youth work or a related field is desirable
- A Level 3 qualification in a relevant subject is preferred; however, we will consider applicants with substantial youth work experience
- Pre-employment checks will be required, including an enhanced DBS and barred list check
- Must have the right to work in England and meet apprenticeship residency eligibility (including 3 years UK residency before the start date for non-UK nationals)
- Visa holders must ensure their visa covers the full duration of the apprenticeship and End Point Assessment (EPA)
- This role is based on-site – if you live outside the local area, please outline your commuting plan in your application
