About the Role
You’ll be a key part of the day-to-day running of the office, with responsibilities including:
- Customer Service: Responding to enquiries, processing orders, and providing support throughout the customer journey
- Sales Processing: Preparing quotes, managing sales orders, and maintaining customer records
- Order Management: Coordinating with suppliers and installers to schedule production and fitting dates
- Administrative Support: Handling phone calls, emails, filing, and general office organisation
- Data Entry: Accurately entering customer and order information into internal systems
- Internal & External Communication: Maintaining professional communication with customers, suppliers, and colleagues
What We’re Looking For
We’re after someone who is friendly, dependable, and keen to make a difference. The ideal candidate will have:
- Good communication skills (written and verbal)
- A helpful and professional attitude towards customers
- Strong organisational and time management skills
- Accuracy and attention to detail in all tasks
- Confidence using Microsoft Office (Word, Excel, Outlook)
- A willingness to learn about window and door products (product knowledge is a plus, but not essential)
- A proactive and flexible mindset
Why Join Us?
- You’ll be part of a close-knit, supportive team where your contribution matters
- Pay will reflect your level of experience and responsibility and will be reviewed regularly
- As you grow in the role, we’ll offer further training, courses, and qualifications to support your development
- We’re looking for someone who wants to become a long-term part of the business and help move things forward
Job Type: Full-time
Pay: From £12.57 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 30/06/2025
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