Are you passionate about helping people and creating positive experiences? Do you thrive in a role where every day is different, and no two conversations are the same? If so, this could be the perfect opportunity for you.
We’re looking for a Customer Service Assistant to join our team – someone who is approachable, proactive, and genuinely enjoys supporting others. In this role, you’ll be the first point of contact for our customers, ensuring they receive a warm welcome, clear communication, and the best possible service from start to finish.
What you’ll be doing:
- Assisting customers with queries in a professional, friendly manner
- Providing accurate information and tailored solutions
- Managing phone, email, and in-person enquiries with confidence
- Supporting the wider team to ensure smooth day-to-day operations
- Spotting opportunities to improve our customer journey
What we’re looking for:
- Strong communication and people skills
- A positive, can-do attitude with a problem-solving mindset
- Ability to stay organised and work well under pressure
- Previous customer service experience is helpful, but not essential – we value enthusiasm and a willingness to learn
Why you’ll love working with us:
- A supportive, welcoming team who values your contribution
- Ongoing training and development opportunities
- A chance to be part of a company that cares about both its people and its customers
- A role where your ideas and initiative will be appreciated
If you’re ready to bring energy, empathy, and professionalism to a customer-focused role, we’d love to hear from you.
Job Types: Full-time, Part-time
Pay: £13.00-£15.00 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
