Credit Controller
Chepstow

• Chepstow
• Full-time
• Permanent

About a career with Elis

Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.

Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future:  connecting us, our clients and our planet.

Are you ready to join Elis as a Credit Controller in Chepstow?

Your Mission at Elis

• To ensure that the company operates in line with all legal requirements including Health & Safety and General Data Protection Regulation (GDPR) requirements at all times.
• To ensure that the company’s vision, values and policies and procedures are adhered to at all times.
• Ensure that department tasks are conducted correctly and on time.
• Manage debt and retention in accordance with commercial terms.
• Achieve target daily calls to customers and resolve customer issues effectively and efficiently.
• Produce reports for Country Unit Credit Control.
• Develop, implement and maintain guidelines for internal/external customer relations in the Credit Control department.
• Ensure optimal utilisation of qualitative and quantitative resources in the department.
• Report salaries, payments and absence to the salary office.
• Actively participate in creating a good and attractive work environment through the Company Values.
• Handle a ledger as part of a credit control team.
• Responsible for own cash allocation as outlined by the Line Manager.
• Maintain accurate & up to date customer details & account records.
• Work with a minimum of supervision on collection of overdue accounts.
• Use initiative & imagination to achieve targeted results whilst promoting customer goodwill.
• Make adjustments, handle queries & resolve problems within company guidelines & policies.
• Handle disputed accounts & negotiate to bring payment into line with terms.
• Undertake complex reconciliations & compile documentation for legal action

What will make you stand out?

• Good Commercial skills.

• Very service minded focusing on first level resolution.

• Excellent communications skills.

• Knowledge of Commercial terms, Company Policy, Standards and Work Instructions.

• Knowledge of all relevant equipment to perform duties.

• Able to understand and interpret all published Standards, Policies and Work Instructions V1/ 31-2024relevant to the Sites operation.

• Ability to manage upwards to deliver customers’ requirements

What's on offer?

• 29 Days Holiday

Are you ready to take your career to the next level? Don't miss out on this exciting opportunity. We are able offer, and encourage career growth, and have national coverage to facilitate ambition.  

Interested?

Then apply online! Your contact person: