About The Role
Role: Control Centre Coordinator
Location: Barnsley, S75 1JN
Salary: c£26,000 per annum pro-rata (depending on experience)
Role Type: Maternity Cover, Fixed Term Contract to 31st March 2026, Part-Time, 17 hours per week (days to be discussed at interview)
Benefits: 25 days leave pro-rata plus bank holidays, birthday day off, Westfield healthcare plan for you and your dependents, generous pension scheme, flexible working hours, life assurance, critical illness cover, enhanced maternity and paternity benefits and lots more!
About the Job:
If you’re a contact centre or scheduling extraordinaire who’s seeking part-time hours in a tight-knit team, we want to hear from you! Whether you thrive on multitasking, love keeping things running smoothly or take pride in making customers happy, this role is all about being the glue that holds everything together.
At the heart of the action, you’ll be coordinating repairs and maintenance across over 1,000 Ministry of Defence sites. That’s a third of the UK relying on us to keep things moving, so we need process-driven, resilient and customer-focused problem solvers to join our team. You’ll be scheduling works, liaising with customers and operational staff and ensuring jobs are recorded, progressed, and delivered to the highest standards.
What You’ll Be Doing:
- Answering and logging calls and emails swiftly
- Managing a busy inbox full of internal and external requests
- Capturing key details from customer interactions and keeping our systems updated
- Tracking, scheduling, and supervising repair and maintenance jobs
- Coordinating field-based colleagues and keeping operations running smoothly
- Handling job feedback and making improvements along the way
What You’ll Bring:
- Strong administration and IT skills, including Microsoft Excel, Word, and Outlook
- Excellent written and verbal communication skills
- Confidence in building strong working relationships
- A proactive, hard-working approach to problem-solving
- A passion for improving processes and meeting deadlines
- The ability to multitask effectively and work on several tasks at one time
- A can-do attitude that thrives under pressure
Who Can Apply?
Given the nature of our work, we do have security clearance requirements so you must have been a full-time resident of the UK for at least five years
If this sounds like your kind of role, we’d love to hear from you. Join our team and help us make a difference.
You can reach out to us at [email protected]
About Us
We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD). We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment.
Every individual plays an important role in the success of our business, with no role too small. Whether you’re analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, we’re committed to supporting you to reach your full potential.
So, if you’re looking for an opportunity to make a difference every day, while helping us create a sustainable future, we’d love to hear from you.
