Job Title: Contracts Administrator (6 months FTC)
Location: Flexible / Hybrid
Reporting to: Contracts & Renewals Manager
Purpose: We are seeking an experienced administrator for a fixed-term contract to support a data cleansing project. In this role, you will collaborate closely with the Contracts & Renewals Manager and the Billing teams to ensure the accuracy of customer data within our CRM. Your responsibilities will include collection of contract data, creating and updating agreements to maintain precise and reliable data records.
Duties and Responsibilities:
- Data Collection: Gather and cleanse customer data from multiple sources, including the CRM and CPQ systems, to ensure consistency and accuracy.
- Contract Management: Maintain and update customer contract records within CRM agreements, ensuring accurate representation of contract details and any agreed special terms.
- Compliance Review: Analyse terms and conditions from 13 acquired businesses to identify key details such as notice periods, special clauses, and contract durations.
- Reporting Accuracy: Ensure all relevant data fields are completed to support accurate and comprehensive reporting across systems.
- Risk Management: Identify and flag high-risk clients to the Contracts & Renewals Manager or Sales team, facilitating timely resolution of any issues.
Qualifications, Knowledge, and Experience:
The ideal candidate will have:
- Proven experience in Contract Management, particularly with recurring revenue models, or a background as a Data Analyst.
- Exceptional attention to detail and a commitment to accuracy.
- Strong project management capabilities, with the ability to prioritize and handle multiple tasks effectively.
- Solid understanding of business processes across various departments.
- Skilled in analysing large, cross-functional data sets to extract relevant and actionable insights, ideally using Business Intelligence tool
- Passionate about delivering outstanding customer service to both internal and external stakeholders.
- Excellent problem-solving skills paired with clear and effective communication abilities.
Note: This description is not intended to establish a total definition of the job, but at outline of the duties.
The Benefits:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day - an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
Ready to soar with Air IT? Apply now and be part of something extraordinary!
Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.
