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Conference and Events Assistant

The Chartered Institute of Marketing (CIM)
Royal Borough of Windsor and Maidenhead, England
Full time
3 weeks ago

Role: Conference and Event Assistant ( C & E Assistant) - Permanent

Hours: 40 hours per week – will include occasional weekend working

Salary: £25,397 + benefits


You’ll play a key role supporting our customers with their on-site meeting / training / event room requirements. You’ll be setting up meeting and conference rooms to the high standard required by our customers. You'll be setting up all of the I.T / A.V requirements and moving and laying out the furnishings, tables and chairs and all required equipment (heavy lifting involved on a daily basis) etc. With 24 meeting rooms and a 7-day operation, this is a fast-paced role where you’ll need to have a great eye for detail ensuring we continue to exceed our customer expectations. You’ll be working alongside some great blue-chip organisations, through to SME’s and setting up rooms from a 2 person interview room through to a 150 person conference!


In a typical day, you might :


  • You’ll prepare conference/training rooms to customer specification

  • You’ll ensure that all equipment is maintained in operational order and properly stored

  • You’ll be assisting and advising clients on the effective use of technical facilities

  • You’ll be able to maintain excellent relationships with customers and suppliers

  • You’ll meet and greet delegates / participants in the meeting room and be the point of contact throughout the day

  • You’ll ensure the highest levels of customer satisfaction every step of the way


For this role, you’ll need:


  • Knowledgeable about all types of presentation media

  • Knowledgeable about meeting room setups and breakout areas

  • Experienced in setting up rooms for events, banqueting and private parties

  • Physically fit as this role requires manual lifting of equipment, furniture, etc.

  • Tact, self-motivation and enthusiasm and able to present a calm and professional manner

  • Able to communicate effectively with all customers from all walks of life

  • Ability to translate the customer requirements into practical solutions


We offer a wide range of attractive benefits, including:


  • 25 days annual leave plus bank holidays
  • Pension contribution scheme
  • Training and development opportunities
  • Life assurance scheme
  • Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)
  • Subscription to Perkbox – our online benefits platform including retailer, entertainment and dining out discounts.


CIM Business Centre
is a professional and productive work environment where individuals and teams come together to further progress their careers through training, meetings and team building. Our unwavering commitment to excellence, award-winning hospitality service and passion for development, distinguishes us from the rest.


Apply now to join team CIM!!

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