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Job Title: Compliance and Onboarding Administrator
Location: Bolton
Contract Type: Permanent
Salary: £24,792.77 per annum
Hours: 37.5, Monday to Friday, 9am to 5pm
About the Role
Outcomes First Group is on the lookout for a passionate process driven person with a problem-solving attitude to join our Compliance team as a Compliance and Onboarding Administrator.
Are you interested in working in a fast paced and high-volume customer facing role? As our Compliance and Onboarding Administrator you will help to administer the referencing process in a timely and effective manner. You will help recruit best fit candidates, as quickly as possible by acquiring references within our preferred SLAs. You will communicate with offered candidates undertaking pre-employment checks including DBS checks and overall uphold the groups commitment to safeguarding our pupils by championing our safer recruitment standards.
Key Responsibilities
- Administer the referencing process accurately and efficiently to help deliver a proactive onboarding service to allow for the highest standard of care.
- Manage all candidate records in the applicant tracking system ensuring all job details and candidate records are accurate.
- Communicate with candidates proactively using the system, phone, email and field queries via email, phone and social media to ensure all documentation is complete to avoid delays to start date.
- Respond to recruiting manager queries via phone and email providing updates on recruitment performance as requested by Resourcing Managers.
- Conduct pre-employment checks in a timely and effective manner and within SLA’s and in line with SAFER recruitment including DBS checks, reference checks, and reference verifications in line with process and within SLA’s.
- Coordinate and work with Learning and Talent to ensure all new starters are booked on the induction and receive all relevant information.
- Following up candidates where offers are not accepted.
We’re looking for:
- Customer service experience including telephone customer service.
- Ability to work under pressure and to tight deadlines.
- Highly organised can prioritise and manage on workload.
- Ability to work collaboratively as part of a team.
- Attention to detail.
About Compliance:
Our Compliance team provides administration support with the onboarding process of new starters for Outcomes First Group. Safeguarding is at the heart of what we do, and we work as one unit supporting every new starter complete the right background checks and referencing before joining, to keep our inductions running as smooth as possible. Joining Compliance you will get the chance to develop your personal and professional skills.
Why join Outcomes First Group?
About the Group
Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
We Listen.
We never assume.
We work together.
To make the remarkable happen.
We are accountable.
To each other and for one another.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We are an Equal Opportunities Employer.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
