Reference Number: V550
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
- We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
- We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
- We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
- We connect businesses with communities, creating meaningful employee volunteering projects.
- We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
As our Commuications Officer, you’ll play a key role in showcasing the impact of our programmes through engaging photography, video, and written content. You’ll be skilled in visual storytelling and confident in planning, shooting, and editing content that brings our values to life and strengthens alignment with our organisational goals.
You’ll work closely with teams across the UK to identify stories, develop content ideas, and ensure our voice remains authentic, inclusive, and people-first. You’ll also support campaigns and digital communications, helping us reach new audiences and celebrate the power of volunteering. Here is some of what you’ll be doing, please refer to the full job description for full details
Key tasks include:
- Planning and producing multimedia content, including photography, short films, and interviews
- Visiting projects and communities to capture authentic, respectful and engaging stories
- Supporting the development of national campaigns and storytelling strategies
- Working with volunteers and staff to build confidence in sharing their stories
- Editing and preparing content for use across digital platforms, print materials and reports
- Managing content libraries and ensuring consent and safeguarding processes are followed
- Collaborating with colleagues to ensure content aligns with our tone, values, and equity commitments
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
- Flexible Working by Default (re hours & place of work)
- Unlimited Annual Leave
- Employee Pension scheme
- Life Assurance
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Enhanced sick and family leave.
- Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
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