Commercial Exec Support & Insights
Job Title: Exec Support Manager
Closing Date: 30th August 2025
Location: London, Bristol, Birmingham, Newcastle (London preferred) - We may consider a Contact Centre location for this role
Join EE as an Exec Support Manager
We’re a purpose-driven organisation, using the power of communications to build a better world. As pioneers of the first telecommunications company, innovation and technology are at our core. Our values of personal, simple, brilliant, guide everything we do alongside our commitment to inclusivity and diversity.
In today’s fast-paced digital world, our mission remains strong, even as market challenges grow. EE is central to our strategy, helping us meet the evolving connectivity needs of households. If you’re driven, optimistic, and resilient, we’ll support your growth with unmatched development opportunities and career progression.
Why this job matters and what you’ll do:
Commercial Trading is at the core of our business, driving optimal commercial outcomes by balancing internal and external insights. This team plays a vital role in navigating a fast-changing environment to deliver our budget P&L ambitions and support strategic investment decisions. This role plays a critical part in helping us ensure our customers’ needs are met in the most commercially optimal way possible.
In this role, you’ll create high-level content for Exco level updates and maintain key trading messages for BT Board-level communications. You’ll have oversight of trading and P&L performance across Mobile, Broadband, TV, PAYG, and Connected products. Your insights will support weekly governance processes and help shape performance narratives. Ultimately, you’ll ensure the right content, actions, and messages are elevated across all key product areas.
Skills you’ll need:
- Experience producing exec level content in a fast-paced environment
- Ability to take complex information and create clear and understandable outputs
- Commercially literate to understand the impact of various inputs on our P&L performance
- Ability to extract data from app-based reporting systems and produce PowerPoint slides
- Excellent organisational skills, including the ability to meet deadlines of weekly governance
- Superb stakeholder management skills across all levels
- Strong communication skills to be able to clearly articulate complex issues, dependencies and influence to gain alignment on recommendations
- Team player and adaptable to be able to multi-task
Benefits:
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
A few points to note:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Don’t meet every single requirement:
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Interview timelines:
In the interests of providing clarity as early as possible, we aim to begin interviews shortly after the advert closes on the 30th of August. In some cases, interviews may take place while the role is still being advertised. However, no decisions will be made until all relevant candidates have been interviewed to ensure a fair and consistent process.
We appreciate this period may coincide with annual leave/other commitments, and we kindly ask colleagues to be as flexible and available as possible to support timely progress.
