Overview
We are seeking a dedicated and enthusiastic Coffee Shop Supervisor to join our vibrant team. In this role, you will oversee daily operations, ensuring exceptional customer service and a welcoming atmosphere. You will lead the team, maintaining high standards of food safety and quality.
We are a family run business in Bourton on the water opening times 9:30-5:30.
we are a busy fast past environment, a suitable candidate would have previous supervisor experience.
Duties
- Supervise daily coffee shop operations, ensuring smooth service and adherence to company policies.
- Ensure displays are full and replenished through out the day.
- Train, mentor, and manage staff to deliver outstanding customer experiences.
- Assist in food preparation and maintain cleanliness in accordance with food safety regulations.
- Monitor inventory levels and assist with ordering supplies as needed.
- Handle customer inquiries and resolve any issues promptly and professionally.
- prepare daily bakes and products to be sold.
- Ensure compliance with health and safety standards within the coffee shop environment.
- cash handling and opening closing of the business.
Skills
- Proven experience in coffee shops, restaurant, settings is highly desirable.
- Strong knowledge of food preparation techniques and food safety practices.
- Excellent leadership skills with the ability to motivate and supervise a team effectively.
- Exceptional customer service skills with a passion for hospitality.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong communication skills, both verbal and written.
- Previous experience in supervising or managing staff is an advantage.
- Light baking skills required
Join us in creating a warm and inviting space for our customers while leading a dynamic team dedicated to quality service!
Job Types: Full-time, Part-time
Pay: From £13.30 per hour
Expected hours: 40 per week
Benefits:
- Flexitime
- Free parking
- On-site parking
Work Location: In person
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