As a senior leader, you will implement a digital clinical safety operating model, collaborate with key stakeholders, and continuously improve our digital clinical safety processes. Join us in enhancing patient care and safety through innovative, clinically led, operationally driven, and digitally enabled solutions.
Career Progression Pathways and Development Opportunities
South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK. We work closely with the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, and are supported by Maudsley Charity. We are part of King’s Health Partners Academic Health Sciences Centre.
We are committed to supporting staff in their career aspirations, offering career pathways, ongoing training, and development in conjunction with the British Computing Society (BCS) organi s ational membership.
Lead, promote, and support adherence to digital health applications implementation activities as defined in the NHS Digital Clinical Safety Strategy and DCB 0129 and 0160 national standards.
Ensure the development and maintenance of clinical risk management records, a clinical risk management strategy and plan, hazard logs, clinical safety case, clinical safety case report, and incident management system post-Go Live.
Engage key stakeholders through coaching , leveraging your strong clinical background and experience in Digital Clinical Safety programmes in our Trusts.
Adapt to evolving programme needs while maintaining core skillsets critical to the role.
Organi s ational Context and Reporting Lines
This role is in the Digital Programme Management Office (PMO) under the Digital Services Directorate. The Directorate utili s es technology and digital solutions to empower our staff and improve the care our service users receive. The postholder will report to the Chief Clinical Information Officer and work closely with multidisciplinary project workstreams, digital, and external departments/teams across the Trust as required .
Flexible Working
This is a hybrid role, requiring a minimum of two days in the office. The in-person component will add value by facilitating relationships and experience within the organi s ation. We are proud to offer flexible working as part of our new ways of working and are happy to discuss flexible working options at the interview stage. You will be able to work Monday to Friday within the time frames of 8 am to 6 pm, ensuring a good work-life balance.
Digital Services Locations
Maudsley Hospital (headquarters) : Located at Denmark Hill, less than 5 minutes from the train station (zone 2), and within walking distance from the green spaces of Ruskin Park, King’s College Hospital, and the vibrant high street with great shopping and dining options.
Bethlem Royal Hospital : Located in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and offers free parking. The site is within walking distance from Eden Park and West Wickham overland stations.
St Pauls : Located within the Bromley area, less than 10 minutes from Bromley South, Bromley North, and Shortlands train stations. It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high street with great shopping and dining options.
Responsibilities :
Develop and own the Digital Clinical Risk Strategy and System on behalf of the Chief Clinical Information Officer (CCIO) and the EPR programme.
Manage and deliver digital clinical safety activities across the EPR Programme, including decommissioning the current EPR and implementing a new one.
Develop, maintain , and refine systems and processes to identify and address patient safety risks associated with digital health applications and systems.
Review DCB0129 documents and communicate with the supplier’s Clinical Safety Officer (CSO).
Promote adherence to digital health applications implementation activities as defined in DCB0160 Standards.
Facilitate awareness of the NHS Digital Clinical Safety Strategy and curate a culture aligned with digital clinical safety.
Ensure the development and maintenance of clinical risk management records, a clinical risk management strategy and plan, hazard logs, clinical safety case, clinical safety case report, and incident management system post-Go Live.
Support the reporting, investigation, and resolution of clinical safety incidents linked to digital health solutions.
Work with the CCIO to ensure core digital clinical safety functions and processes are in place.
Act as the primary digital clinical safety lead and point of contact for the EPR programme.
Ensure that quality standards are maintained throughout, such that each digital clinical safety deliverable is fit for purpose and meets its documented requirement within DCB 0160 Digital Clinical Safety Standards and the EPR Programme scope.
Maintain, review, and update standardi s ed documentation and sustainability for all digital clinical safety functions and processes.
Attend Trust patient safety and Digital Board meetings, providing updates and reports as needed.
Ensure the digital clinical safety operating model meets specified standards and business needs.
Communicate results, variances, and problems to the CCIO and the EPR programme team, offering solutions and options when problems arise.
Ensure relevant digital clinical safety initiatives are undertaken and reported, and that improvement activity is undertaken as part of the risk and safety assurance framework.
Analyse complex problems, develop practical solutions, and implement them using persuasive, motivational, and negotiating communication skills.
Project and Programme Management
Participate in programme and project meetings within the EPR Programme, chairing meetings when necessary, coordinating papers, and ensuring records of meetings, outcomes, and actions.
Ensure clinical IT system digital clinical safety artifacts are filed and accessible within the appropriate document libraries accompanying the EPR programme.
Monitor and report on the progress of the Digital Clinical Safety workstream, proactively reviewing progress and managing risks and issues.
Support individual project managers in identifying and mitigating clinical safety risks and issues.
Ensure all projects have clearly articulated clinical benefits, supporting service leads in demonstrating achievements to ensure the programme meets its objectives .
Manage and resolve any project risks or issues that arise.
Business Change: Provide digital clinical safety expertise to manage local change and controls effectively.
Business as Usual: Review supportive documentation for stabilisation, business as usual, and adoption of new systems, ensuring alignment with clinical safety needs.
Communication, Engagement, and Stakeholder Management
Work closely with the CCIO and represent them when necessary.
Provide support, advice, and information to the wider organi s ation to ensure understanding of responsibilities in relation to digital clinical safety.
Collaborate with colleagues across the trust on risk identification and management within the EPR Programme.
Motivate project clinical leads/champions to engage in digital clinical safety meetings and working sessions.
Ensure Key Performance Indicators (KPI) and reports are accurate , meaningful, and fit for use by Senior Managers across organisation s.
Support end users in the clinical safety review of new or existing systems, working efficiently and empathetically.
Explain complex subjects in clear, concise terms to staff with varying knowledge levels.
Coordinate and motivate a multidisciplinary team, including clinicians, suppliers, IT experts, and contractors.
Drive the smooth transition and successful adoption of the digital clinical safety system and processes across teams and stakeholders.
Ensure effective working processes and relationships to meet performance and quality standards.
Demonstrate high-level communication skills, presenting complex and sensitive information to multidisciplinary teams.
Discuss sensitive and contentious information with staff of all levels, maintaining confidentiality, professionalism, and integrity.
Request information from multi-professional teams sensitively and diplomatically when faced with potential legal cases or poor clinical outcomes.
Ongoing Learning
Stay updated with new developments in digital clinical safety and patient safety to maintain subject matter expertise .
Provide analysis of digital clinical safety-related intelligence to support organi s ational learning and improvement.
Maintain clinical skills, active registration, and statutory and mandatory training.
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