As a key part of the Client Services team, who are the primary point of contact for all Clients (internal NBCU/Sky and third party) on their journey through the Studios, the individual will be passionate about ensuring the provision of a best-in-class service to all site users.
What you'll do:
Sky Studios Elstree will provide a new home for Britain's thriving production sector and much needed studio space for Europe's brightest talent. Not only will it enable Sky to double its investment in Sky Originals, it will also play host to major film productions from NBCUniversal.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Elstree
Sky Studios Elstree is the beating production heart for new Sky Originals and Hollywood blockbusters from NBCUniversal. The studio lot and office space features cutting-edge technology, screening rooms, landscaped gardens and is set to be the world's most sustainable film and TV studio.
It's easy to get to Sky Studios Elstree, you can hop on a free electric shuttle bus to and from Elstree and Borehamwood station, or park your car or bike on-site. When you're here, make sure you grab a coffee or lunch in our subsidised cafe and sit in our central plaza surrounded by blockbuster-making sound stages.
Inclusion:
We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
What you'll do:
- Providing administrative, organisational and practical support to the Client Services team in the delivery of a first class client experience to all Studio users and visitors
- Providing administrative and scheduling support to the Client Services team, through the entry, maintenance and updating of key client information to the Studio resource management system and any other as directed
- Support in collating and updating client demand and new business leads, as required by Client Services team
- Liaising and assisting as required with the Operations and Facilities teams to ensure studio facilities are prepared for client arrival/departure and client needs are met
- Using studio operational and resource management systems where relevant and appropriate (e.g. ScheduAll, Box, Tableau, any other as required and directed)
- Supporting in the preparation and dissemination of relevant studio call sheets, production summary reports and call sheets, work orders, site reports, visitor lists, passes, Client Handbooks and any other relevant notifications as required
- 6 months + of production experience and/or expertise on operational aspects of production and/or sound stages
- Knowledge of HETV/Film industry and studio facilities
- Strong customer service skills
- Ability work under pressure and interact with clients
- Flexible working hours - whilst we will typically work Mon-Fri, there may be times were earlier starts or Weekend working is required across the team to manage Client requirements
Sky Studios Elstree will provide a new home for Britain's thriving production sector and much needed studio space for Europe's brightest talent. Not only will it enable Sky to double its investment in Sky Originals, it will also play host to major film productions from NBCUniversal.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Elstree
Sky Studios Elstree is the beating production heart for new Sky Originals and Hollywood blockbusters from NBCUniversal. The studio lot and office space features cutting-edge technology, screening rooms, landscaped gardens and is set to be the world's most sustainable film and TV studio.
It's easy to get to Sky Studios Elstree, you can hop on a free electric shuttle bus to and from Elstree and Borehamwood station, or park your car or bike on-site. When you're here, make sure you grab a coffee or lunch in our subsidised cafe and sit in our central plaza surrounded by blockbuster-making sound stages.
Inclusion:
We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
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