The Role
To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
- Educated to standard grade level or experience in a similar role
- Well developed interpersonal skills in customer care.
- Excellent communication skills.
- Good organisational and planning skills.
- Understanding of a range of procedures and processes.
- Ability to prioritise work and work on own initiative whilst under pressure.
- Proficient I.T. skills which include a working knowledge of Microsoft packages.
- Ensuring confidentiality, diplomacy and discretion are maintained at all times.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
- Working knowledge of NHS systems e.g. PECOS, SSTS, Trak Care, Room bookings systems etc
- SVQ 2 in Business & Administration
- Previous experience working in a busy reception area
- Experience in an NHS clinic setting
- Knowledge of NHS clinical appointment systems e.g. Trak.
- Previous experience of dealing with members of the public/delivery drivers/estates staff
- Willingness to deal with the external site on an ad hoc basis e.g. empty car park token machine, deal with car park barrier issues
- Willingness/flexibility to cover annual and sick leave if required
Contract type
Permanent
Part Time
22.2 hours
Please note this is a part time post and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in NHSL Dietetics within Beckford St
The working pattern for this role Monday to Friday 9 am to 1.30 pm
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Lorraine Russell, Operational Services Manager [email protected]
For enquiries regarding the application form or recruitment process, please contact Gemma Lowe, Recruitment Administrator on [email protected] (Please remember to include the job title and reference number in your email)Bottom of Form
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
Paid sick leave increasing with length of service
Occupational health services
Employee counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information for Applicants
- Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
- For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
- Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Right to Work within the UK
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.
