DESCRIPTION
JOB TITLE: Children Residential Support Worker
RESPONSIBLE TO: Registered Manager
LOCATION: Swanley, BR8
SALARY: £13-£14 per hour £45 sleep-in rate
We are looking for compassionate, resilient, and dedicated Support Workers to join our team at CEON Haven. Providing a nurturing and supportive home that delivers a safe and stable environment for young people.
Who we are:
CEON Haven’s mission is to provide high-quality children’s services through a dedicated team that delivers therapeutic support within a family-style environment. Our aim is to nurture young people aged 8 to 17 who present with challenging behaviours, by offering a secure and stable placement where they feel valued, respected, and safe. We are committed to creating a trauma-informed, therapeutic environment that helps young people build resilience and self-confidence, equipping them with the tools to make positive life choices and reach their potential. At CEON Haven, we believe residential care is not a last resort, but a meaningful and valuable option for young people who have experienced adversity and require stability, care, and understanding.
Main Purpose of the Job:
- Provide daily care and emotional support to children and young people.
- Maintain a safe, nurturing, and structured home environment.
- Promote positive behaviour and independence through role modelling.
- Support education, activities, and personal development.
- Build trusting relationships to help children develop resilience.
- Work with colleagues and professionals to ensure consistent care.
- Carry out light household tasks to keep the home safe and welcoming.
What We’re Looking For:
- Experience in residential childcare, especially supporting children with complex emotional and behavioural difficulties (EBD).
- A strong commitment to safeguarding and promoting the wellbeing of children.
- Ability to remain calm under pressure and respond with empathy and understanding.
- Effective communication, teamwork, and observation skills.
- High levels of emotional resilience and adaptability.
- NVQ Level 3 in Children & Young People, or willingness to work towards this qualification.
- Proficient in communication, record-keeping, and collaborative working.
- Basic IT competence
Key Duties & Responsibilities
- Safeguard and promote the welfare of children and young people at all times.
- Provide day-to-day practical and emotional support, ensuring individual needs are met.
- Build positive and trusting relationships with children, always showing empathy and respect.
- Act as a role model by demonstrating appropriate behaviour, communication, and problem-solving skills.
- Support children with their education, personal development, and extracurricular activities.
- Assist in developing and following individual care plans, adapting support as needs change.
- Manage and respond calmly to challenging behaviour, applying positive behaviour management strategies.
- Maintain accurate records, including daily logs, incident reports, and handover notes.
- Support with household tasks to ensure a safe, clean, and welcoming environment.
- Work collaboratively with colleagues, managers, and external professionals to deliver consistent, child-centred care.
- Attend meetings, reviews, and training sessions as required.
PERSON SPECIFICATION
Essential Criteria
Qualifications and Training
- A good level of literacy
- Level 3 Diploma in Children & Young People Workforce, NVQ Level 3 in Health & Social Care (Children & Young People) or equivalent (can be working towards).
- Willingness to complete all mandatory training
Experience
- Minimum 1 year of experience supporting children or young people in a residential, educational, or care setting.
- Experience working with children who present emotional and behavioural difficulties (EBD) needs.
- Experience in following behaviour support plans and safeguarding procedures.
What we can offer you:
- Competitive Salary
- 28 Days annual leave
- Professional Development
- Paid Overtime
Benefits:
- Casual dress
- On-site parking
- Referral programme
Experience:
- Residential Childcare: 1 year
- Support Environment: 1 year
Licence/Certification:
- NVQ Level 3 Health & Social Care (preferred)
Job Types: Full-time, Permanent
Pay: £13.00-£14.00 per hour
Work Location: In person
Reference ID: CH-0003
