What does this role entail?
Reporting to the Assistant Operations Manager, your role as one of Santa’s Elves will involve creating cherished memories for our guests. You will be warmly welcoming and guiding guests through the grotto, weaving a spellbinding Christmas tale, ushering them to their encounter with Santa, and efficiently organising and distributing their special gifts.
Key duties will include:
- Greeting families as they arrive at the Grotto leading them up to where Santa is awaiting them.
- Entertaining the families whilst they wait for their turn to go in and visit Santa.
- Assisting Santa inside the Grotto room and controlling the flow of families going into visit Santa.
- Handing out a present to every child.
- Preparing the presents for booked sessions, ensuring there is a present for all children booked on.
- Ensuring presents are ready for the arrival guest to the Grotto.
About you
- You will have previous experience in a customer facing role, and will be able to demonstrate strong interpersonal skills.
- Excellent time-keeping will be one of your strengths, to help keep Santa’s visits on schedule.
- Your outgoing and bubbly personality will ensure you engage our guests with enthusiasm.
A little about us
Cheddar Gorge and Caves, which belongs to the Longleat Enterprises group, is a world-renowned attraction located in an Area of Outstanding Natural Beauty and stands out as one of the most impressive natural landmarks in Britain.
Being England's largest gorge, with a depth of 400ft and a length of 3 miles, this site presents an unforgettable experience for visitors throughout the year, showcasing stunning pinnacles and awe-inspiring caves.
Our values
We believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Cheddar team?
This unique work environment will immerse you in the breath-taking scenery of awe-inspiring cliffs and remarkable subterranean stalactite show caves, holding numerous fascinating secrets about our prehistoric ancestors and serving as a central location for caving and rock climbing enthusiasts worldwide.
You will receive attractive benefits that include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat and Cheddar for our employees.
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.
Your contract
This is a fixed term contract ending 24th December 2025, with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
Location: On Site - Cheddar (Somerset)
Sounds great! How do I apply?
If you are interested in this role, please apply online. Interviews may take place on a rolling basis. We reserve the right to close this advertisement early if enough suitable applicants are received.
No Agency Please.
