We are looking for an enthusiastic flexible and reliable care navigator to join our forward thinking, friendly team. This is a varied and interesting role at the forefront of providing excellent customer service to our patients.
We are located within a modern building in the village of Westbury on Trym and serve a varied patient population. We support and encourage all our staff to develop within their roles and believe in a good work life balance. You will be working alongside a strong team of doctors, nurses, allied healthcare professionals, student doctors and nurses and a dedicated administrative team, all of whom pride themselves in providing high quality patient care.
The care navigator team is pivotal to the service we provide and is an essential role in the practice, providing the first point of contact for our patients.
Our care navigator team spend a good percentage of their time on the telephone, so a good telephone manner and enjoyment of telephone contact is essential. You will ideally have some experience in primary care or customer service, however full training and support is available for the right applicant. You must have excellent verbal and written English, be IT literate, and enjoy working with people.
This fixed term cover until the end of March 2025 for 9.25 hours per week. This shift pattern is 15:00 - 19:00 on a Monday and 07:45 - 13:00 on a Wednesday. If any permanent vacancies arise during your employment, you will be considered for this opportunity if you would like to be. Additional hours will be available to provide cover as well as the possibility of occasional Saturday mornings.
For further information prior to application, please contact Georgia Pearce on 0117 962 3406
Job Types: Part-time, Fixed term contract
Pay: £12.60 per hour
Benefits:
- Company pension
Work Location: In person
