We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Responsible for utilising and actioning allocated leads to generate appointments so to maximise all sales opportunities and create a strong value chain
- Ensure all contact and appointment boards are up to date daily
- Meet or exceed daily/weekly/monthly KPI targets (Key Performance Indicators) as set by Holiday Home Sales Manager (SM)
- Implement any marketing activity as defined by SM to maximise the opportunities in both new and part exchange business
- Ensure presentation and dressing of the sales fleet is maintained to the required standard
- Ensure presentation of the Showground is maintained to the required standard
- Utilise all systems available to maintain a customer database to facilitate future sales opportunities
- Ensure all administration is completed and filed to deadline
- Explore financing arrangements with the prospective customer and deal with any financial matters in a confidential way
- Ensure compliance with all aspects of Company policies and procedures, including Health and Safety, SAFE and caravan sales guidelines
- Organise own time in the most effective and productive way
- Ensure appropriate information is inserted in the "Welcome Packs"
- Ensure the Sales Office depicts a professional, clean, and tidy, but welcoming environment
- Excellent communication skills
- The ability to work under pressure with good decision-making skills
- Smart appearance and adhere to dress standards
- Professional and outgoing personality
- Good IT skills, and experience with Microsoft Office
- Flexible work ethic
Team benefits:
- Career progression
- Employee assistance programme
- Team recognition programme
- 25% off food & drink while on all Cove UK parks
- Generous team discount on Holidays to Cove UK parks
- Free use of swimming pools and gyms on all Cove UK parks
- Long service awards and value recognition
- Company events and incentives
- Refer a friend scheme
- Fabulous location
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