You are an experienced administrator with a passion for safeguarding and supporting vulnerable children. Swindon Borough Council is seeking a dedicated Allegation Management Business Support Administrator to join our Quality Assurance Team. This vital role supports the Local Authority Designated Officer (LADO) in managing allegations against individuals working with children, ensuring the safety and wellbeing of children across the borough.
Your key responsibilities
- Provide efficient and sensitive administrative support to the LADO service.
- Respond to enquiries and record information accurately and confidentially.
- Maintain and manage data systems related to allegations and investigations.
- Organise and minute Allegation Management Meetings (AMMs), ensuring timely and accurate documentation.
- Liaise with professionals across agencies including police, schools, and social care.
- Support other areas of the Quality Assurance Team and Practice development team
What we are looking for
- Experience in an administrative role.
- Excellent minute-taking and proofreading skills.
- High level of IT proficiency, including MS Office and social care databases (e.g., Care Director).
- Strong communication skills and emotional maturity to handle sensitive information.
- Ability to work under pressure and meet procedural deadlines.
- GCSE education with strong English grammar and punctuation.
Why join us?
- Be part of a team that makes a real difference in children’s lives.
- Work in a supportive and collaborative environment.
- Opportunities for training and professional development.
- Contribute to a service that values accountability, continuous learning, and community care.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details.
Please see our new Swindon Plan
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
For further information about the role please contact Emma Brunsdon, Service Manager Quality Assurance, email [email protected]
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion
If you are experiencing technical issues submitting your application please email [email protected]
