Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicester, LE3 8RA
Worker Category: Hybrid Worker
Salary: £26,832 - £34,359 per annum (pro rata for part time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 07th September 2025
Interview Date(s): TBC
An exciting opportunity has arisen within the Business Services Team for a Business Services Development Officer.
The successful candidate will be joining a small, positive, and proactive team. We pride ourselves on being friendly, efficient and helpful whilst always working to learn and develop to continually improve the services we offer.
The role is suitable for a range of candidates from those with an administrative background looking for the next step in their career or a more experienced candidate who has some prior experience and knowledge of business planning and/or performance management .
The role supports the Business Services Development Manager and Business Planning Manager in providing internal managers with advice and support on business services including business planning, risk management, performance management, data protection and other specialist business functions.
The role is career graded from £26,832 to £34,359 and the successful candidate may be appointed at any pay scale within that range, depending on experience.
A formal progression plan detailing the requirements to progress will be provided to the successful candidate. An accompanying training plan will be agreed with the successful candidate to ensure they are fully supported to gain the knowledge and experience to progress through the career grades.
About the Role
The role is permanent and there is one post available.
The main duties include:-
- Resolving queries and providing advice and guidance to internal managers and colleagues on a broad range of topics (e.g. business planning, risk management, performance management, data protection and other specialist business functions as required)
- Providing, analysing and maintaining data, information and reports
- Maintaining and developing the department’s performance system
- Providing project support on departmental and service improvement projects
Tasks and responsibilities will be based on the individuals place within the career grading scheme.
About You
To apply for this post, you must have:
- Excellent written and verbal communication skills (including presentation skills)
- Ability to build strong relationships creating open and transparent relationships based on trust
- Ability to analyse data
- Ability to work on own initiative along with a commitment to team working
- Good organisational skills, able to plan and prioritise own work with conflicting priorities
- Ability to respond to challenging conversations in a positive and constructive manner
- Be positive and solution focussed
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Cassandra Haywood
Business Services Development Manager
Business Services
0116 3050504
[email protected]
How to Apply
Please apply sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words. Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
About Leicestershire County Council
Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us
