Apprenticeship Role - Beta Group Limited
Sector:
Business, Administration and Law
Location:
Bacup
Apprenticeship level
Level 3
Employer
Beta Group Limited
Hourly wage:
£7.55 per hour
Apprenticeship summary
Duties required:
- Ensure all sales administration, production and order forms are accurate
- Dealing with customer enquiries via telephone and email
- Proactively updating customer orders
- Providing technical support to customers queries (following training)
- Preparing and updating sales quotations
- Providing administrative support to other departments
- Delivering high levels of customer service at all times
- Contacting customers via telephone or email
Requirements and prospects
Desired skills- Ability to work as part of a team
- Good verbal and written communication skills
- Initiative
- Good organisational skills
- IT skills – Experience of Microsoft Office packages
- Friendly, professional telephone manner
- Excellent listener with the ability to understand customers’ needs
- Self-motivation, enthusiasm, energy and positivity
- Attention to detail and ability to retain product knowledge.
- Effective organisation and time management skills
Personal qualities
- Enthusiastic
- Would like to work in a busy office setting
- Eager and willing to learn and train
- Good attitude
- Punctual & Reliable
- Honest and Hardworking
- Pleasant, outgoing personality
- Smart and presentable
- Flexible
- Trustworthy with a willingness to exceed customers’ expectations.
Desired qualifications
GCSE Maths and English 9-4 (A-C) grade or equivalent preferred. Candidates without English and Maths GCSE 9-4 (A-C) grade or Functional Skills Level 2 must achieve this as part of their apprenticeship. Candidates will be required to undertake initial assessment with the college.
Future prospects
Potential for a permanent position within the business and career development on successful completion of the apprenticeship for the right candidate.
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