Job Summary
We are seeking a Retail Associate to join our team in our brand new fashion boutique store, in the heart of the South Lanes, Brighton. Being one of the few brands that decorates and designs all of its' clothes in Brighton - we want to become the household name locally & nationwide, and are looking to build an amazing team to help us achieve these goals.
We are looking for individuals who will represent our flagship store and be the face of our growing brand. Providing exceptional customer service and offering product knowledge to our diverse clientele. The ideal candidate will have strong communication skills, be well-presented and mannered in their visual aesthetic and speech habits. Familiar with luxury retail on a personal or professional level. Pay utmost attention to details and senior staff requirements in the day-to-day of running the shop floor.
Duties
- Greet and be prepared to assist customers walking into the store.
- Assist customers with making purchasing decisions by helping with sizes, styles, etc.
- Have knowledge of the brand, its products and its values.
- Educate customers on our offerings, promotions & brands' unique selling points.
- Offer a customised approach to all of the customers' needs.
- Diligently and calmly solve any issues and problems that may arise.
- Make sure the store floor is well organised with products and is visually pleasing.
- Keep the retail floor clean and pristine at all times.
- Assist with stock sorting, labelling and organisation.
- Perform steaming and ironing functions to make sure garments look pristine and are ready to go out onto the shop floor.
Experience
- Previous experience in luxury / up-market retail or customer service is advantageous but not necessary.
- Strong communication skills with fluency in English.
- Ability to work in both fast-paced and slow-paced environments while delivering excellent customer service at all times.
- Ability to work on your own / in a slower-paced environment during quieter times
- Knowledge of sales etiquette and product presentation
- Personal Interest in fashion and/or arts is advantageous
- Ability to work independently
Job Types: Part-time, Fixed term contract
Pay: £13.00-£18.00 per hour
Benefits:
- Casual dress
- Employee discount
- Flexitime
- Store discount
Application question(s):
- How would you describe your personal style?
- Are you able to work weekends?
- How many hours per week do you ideally look for?
Work authorisation:
- United Kingdom (required)
Work Location: In person
