We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
Are you looking for a new role in a friendly and dynamic service?
Do you want to make a difference to people’s lives
ABUHB Fracture Liaison Service (FLS) would love you to join our dynamic and innovative service. FLS is a new service based out of Ysbyty Ystrad Fawr (YYF) the current team compromises of 2 full time CNS and Admin support
An opportunity has arisen for an enthusiastic and conscientious team member who will be based out of Ysbyty Ystrad Fawr on a 12 month secondment to support the needs of this expanding service.
Main duties of the job
This role supports FLS service across Aneurin Bevan University Health Board booking patients into appointments and providing administrative support to the wider team.
We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will be part of a small team and will work collaboratively with the Business Support Officer and the head of service. You will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.
Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate
We support flexible working arrangements.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term/secondment for 12 months due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications/Knowledge
Essential criteria
Essential criteria
Essential criteria
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
Are you looking for a new role in a friendly and dynamic service?
Do you want to make a difference to people’s lives
ABUHB Fracture Liaison Service (FLS) would love you to join our dynamic and innovative service. FLS is a new service based out of Ysbyty Ystrad Fawr (YYF) the current team compromises of 2 full time CNS and Admin support
An opportunity has arisen for an enthusiastic and conscientious team member who will be based out of Ysbyty Ystrad Fawr on a 12 month secondment to support the needs of this expanding service.
Main duties of the job
This role supports FLS service across Aneurin Bevan University Health Board booking patients into appointments and providing administrative support to the wider team.
We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will be part of a small team and will work collaboratively with the Business Support Officer and the head of service. You will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.
Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate
We support flexible working arrangements.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term/secondment for 12 months due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications/Knowledge
Essential criteria
- Good Standard of education to level of GCSE or NVQ equivalent.
- Knowledge of administrative procedures and systems, some of which are non-routine activities such as answering queries, progress chasing, task related problem solving through experience and training to vocational level 3 or demonstrable experience.
-
Evidence of continuous professional development
-
Customer Service training
Essential criteria
- Previous clerical experience and administration processes
- Experience of dealing with the public
-
Proficient in use of software packages including Microsoft word, excel and outlook.
- Knowledge of WG (Welsh Government) guidelines in relation to waiting times
- Understanding of health board policies and procedures including HR
-
Detailed knowledge of WelshPAS and CWS (Clinical Workstation).
Essential criteria
- Excellent communication skills
- Polite and professional telephone manner
- Ability to work as part of a team and using own initiative
-
Empathy, tact, and diplomacy when dealing with difficult situations
- Advanced keyboard skills with a high degree of accuracy including the ability to use Microsoft word, excel and outlook
- Flexible approach to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
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