Purpose:
Within the team take on leadership roles in the absence of a Manager or Assistant Manager. As part of the management team, they make sure that the business runs smoothly and that customers are receiving the best service. It’s a varied role supporting with back office systems, cash management, compliance, induction and training and more.
Main Responsibilities and Essential Duties:
- Ensuring customer care is top priority
- Maintaining internal and external standards to ensure a great customer experience
- Making sure that brand standards are adhered to
- Assisting in the training and developing their team, ensuring they are motivated and engaged
- Handling administration tasks in the absence of the Managers
- Quality control of products and sites
- Assisting in cellar duties
- Carrying out site checks in the absence of the Managers
- Reporting to line managers.
Job Types: Full-time, Permanent
Pay: £12.34 per hour
Expected hours: 20 – 40 per week
Additional pay:
- Tips
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 30/06/2025
Reference ID: The Lord Nelson - Supervisor
Expected start date: 01/07/2025
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