Position Overview:We are seeking an experienced and dynamic Bar Supervisor to join our team and oversee the daily operations of our bustling bar. As a Bar Supervisor, you will be responsible for maintaining exceptional customer service standards, managing bar staff, ensuring efficient bar operations, and contributing to the overall success of our establishment.
Key Responsibilities:
- Leadership and Staff Management:Lead, motivate, and supervise bar staff, providing guidance, training, and support to ensure a high level of performance.
Schedule and allocate work shifts, ensuring adequate staffing levels to meet customer demands and business requirements.
Foster a positive and collaborative team environment, encouraging open communication and teamwork.
- Customer Service Excellence:Set the standard for exceptional customer service, ensuring that guests have a memorable and satisfying experience at the bar.
Handle customer inquiries, concerns, and feedback professionally and effectively, striving to exceed their expectations.
- Bar Operations:Oversee all aspects of the bar's day-to-day operations, including inventory management, ordering supplies, and maintaining par levels to prevent stockouts.
Prepare and serve a variety of beverages, cocktails, and drinks in adherence to established recipes and quality standards.
Ensure the bar area is clean, organized, and visually appealing, complying with health and safety regulations at all times.
- Quality Control and Compliance:Maintain a keen eye for detail to ensure the consistency and accuracy of beverage preparation, presentation, and garnishing.
Monitor and enforce compliance with relevant laws, regulations, and company policies, particularly pertaining to alcohol service and age restrictions.
- Financial Management:Assist in developing and adhering to budgetary guidelines, aiming to minimize waste and control costs while maximizing revenue.
Keep accurate records of sales, transactions, and expenses, providing regular reports to management.
- Training and Development:Conduct ongoing training sessions for new and existing bar staff, focusing on product knowledge, customer service skills, and safety protocols.
Stay updated on industry trends, new beverage offerings, and mixology techniques to continually enhance the bar's offerings and maintain a competitive edge.
Qualifications:
- Previous experience as a Bar Supervisor or a similar supervisory role in the hospitality industry.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent interpersonal and communication skills.
- In-depth knowledge of various types of beverages, cocktails, and mixology techniques.
- Proficiency in maintaining inventory and managing bar supplies.
- Exceptional customer service skills and the ability to handle customer concerns with professionalism.
- Basic financial acumen, including familiarity with budgeting and cost control.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Knowledge of relevant health and safety regulations and alcohol service laws.
- Flexible schedule, including evenings, weekends, and holidays.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement within the organization.
- Training and development programs to enhance skills and knowledge.
- Employee discounts on food, beverages, and services.
- Positive and collaborative work environment.
If you are a motivated and experienced Bar Supervisor with a passion for delivering outstanding customer experiences, we invite you to join our team and contribute to the success of our thriving establishment. Apply today with your resume and cover letter detailing your relevant experience and qualifications.Bar Manager
Duties:
- Oversee the day-to-day operations of the bar, ensuring smooth and efficient service
- Train and supervise bar staff, providing guidance and support as needed
- Develop and maintain a comprehensive beverage menu, including specialty cocktails and seasonal offerings
- Monitor inventory levels and order supplies as necessary to maintain stock
- Ensure compliance with all health and safety regulations, including proper food handling and storage
- Collaborate with the kitchen staff to coordinate food and beverage service for banquets and events
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Maintain a clean and organized bar area, including regular cleaning of equipment and glassware
- Implement strategies to increase sales and profitability, such as promotions or special events
Qualifications:
- Previous experience in bartending or coffee service is required
- Proven leadership skills with the ability to effectively manage a team
- Strong knowledge of beverage preparation techniques and mixology
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to work in a fast-paced environment while maintaining attention to detail
- Familiarity with hotel or catering operations is preferred
Join our team as a Bar Manager at our bustling establishment. As the Bar Manager, you will be responsible for overseeing all aspects of the bar operations, including training staff, developing menus, managing inventory, and ensuring exceptional customer service. If you have a passion for coffee or bartending, strong leadership skills, and thrive in a dynamic environment, we want to hear from you.
We offer competitive pay rates and opportunities for career growth within our organization. Apply today to join our team!
Job Type: Full-time
Pay: £23,083.00-£24,263.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Experience:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
