Job Description
Job Title: Food & Beverage Assistant
Reporting To: F&B Management
Purpose of the Role: To provide consistent and timely services to the Restaurant, Bar and Conference and Banqueting.
To maintain high levels of customer care and to provide an efficient and professional service at all times.
Commitment to Excellence: Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times.
KEY RESPONSIBILITIES:
Job Function:
- To provide a warm welcome to all guests and to assist them in a polite manner
- To serves food & drink to guests in line with the company standards, food hygiene regulations and in line with the licensing laws
- To clean and set up the meeting rooms or restaurant
- To ensure the Food & Beverage areas are kept clean and tidy at all times
- Provide guests and visitors with information on the hotel facilities and local area.
- To ensure you work within the control system as set out by the Company
- To have knowledge of all banqueting table set-ups
- To understand and carry out prep lists given by the management team
- To make the management team aware of any shortages in equipment and consumables as required
- To be responsible for the possession of keys
- To be aware of hotel security procedures and report any situation which seems out of place
- To be efficient and professional whilst on duty and at any other time whilst on the premises
- To respond to requests made by either a guest or manager
- To assist with any other area on the business, as required.
Own Transport Essential
Job Types: Full-time, Part-time
Pay: From £12.45 per hour
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Ability to commute/relocate:
- Bishop's Stortford, CM22 7AS: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
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