Company Description
A new opportunity has arisen at our ibis London Luton Airport for an Assistant General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime location, just 10 minutes from Luton Airport and the town centre.
Due to the fantastic airport location, guests of this hotel visit mainly for leisure as part of their holiday experience.
If you are a passionate, commercial and forward thinking AGM who will be able to support a General Manager and a diverse, multi-skilled and hands on team, then this role might be for you.
Job Description
Assistant General Manager
Be the number two to the General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets.
You will be responsible for supporting with:
o The overall management and strategic direction of the property and support all departments in the achievement of operational targets
o Maximizing the property in terms of profit and management of financials
o Ensuring full compliance with operating controls and legislation in all areas of the business
o Being actively involved in the recruitment process of positions within the property to select the best fit
o Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to work together
o Developing relationships within the local community
o Maintaining product and service quality standards to exceed guest expectations
o Promoting the brand and ensure all brand essentials and standards are in place and executed consistently.
Qualifications
Your experience and skills include:
· Previous experience in a leadership role within a similar hotel brand or business
· Passionate to grow and develop self and others
· Strong collaborator with ability to build relationships
· Strategic, creative and able to communicate effectively
· A proven leader who is able to inspire others
· Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
