We have a fantastic opportunity for bank (zero-hour) Ambulance Care Assistants to join our team based in Worcester.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
Other duties include:
Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
Building rapport by effectively communicating with patients and their relatives/friends
Responsible for lifting, securing and helping service users in and out of the Ambulance
Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
Assisting service users with challenging behaviour and/or mental health illnesses
Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
Committed to patient care
An effective communicator and experience of communicating with others in what can often be emotional circumstances
To be a calm, considerate, careful driver, with no more than three penalty points on your license
To have a natural flair for team working and collaboration
Be physically fit for patient handling and moving
Pass an Enhanced DBS check (company funded)
Be able to work flexible shifts
Familiar with the local and surrounding area
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
