Adviser (Hub and Services Support)

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk

Come and join a team where your expertise and compassion make a difference

The Adviser - Community Hub and Services, London will facilitate the daily operations of the community hub, supporting the delivery of essential services and programs to the public. This role involves coordinating activities, liaising with community members, and fostering an inclusive, welcoming environment. The role will also provide vital administrative and process support across the services portfolio. This role will be office based full time within our Head Office in Stratford, London.

Permanent, full time (35 hours a week)

Location: Scope Head Office, Here East, Stratford

Closing date for applications: 11:59pm GMT, Friday 12 September 2025.

About the role

In this role, you will:

• Support and coordinate community hub activities within the community facility at Scope’s Head Office in Stratford, London.
• Provide administrative and coordination support to our community services in London.
• Provide administrative and coordination support to other teams within the Services Directorate.
• Support the community teams in London to develop and implement programs and events that meet the needs of community members.
• Where necessary, build and maintain relationships with key stakeholders and partners, both within Scope and externally.
• Provide support to our community services in London to monitor and evaluate the effectiveness of community services and programs.

For more information about the role’s responsibilities, and the skills and experience required please use this Link to full job description.

The successful candidate will be subject to an enhanced DBS check.

About you

To be successful in this role, you will have:

• Experience in working in a face to face, customer led environment.
• Experience in community services or related field.
• Experience in managing a community hub or similar setting would be advantageous.
• Strong understanding of community needs and dynamics.
• Proven experience of event planning and coordination.
• Excellent communication and interpersonal skills.
• Strong IT and administration skills.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email [email protected]

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Link to full benefits package

How to apply

Click the apply button to create an account and complete your application form.

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