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Advice Supervisor

Citizens Advice
£28,000 - £29,268 a year
Nottingham, England
1 day ago
Salary
£28,000 - £29,268 full time (37 hours) equivalent, pro rata depending on hours and experience
Location
Nottingham
Workplace
Hybrid working
Contract
Fixed term contract, until 23 December 2025
Working pattern
Flexible
Hours per week
30 hours per week (22 hours minimum considered)

How to apply


Interviews will take place on 17 September 2025.

About the role

Citizens Advice Nottingham & District are looking for a temporary Advice Supervisor to join our General Advice Team to supervise and support paid, volunteer and outreach advice workers. This role is temporary until 23 December 2025.

This role will also include attendance at cost of living events and outreach locations throughout Nottingham City, Rushcliffe and Gedling areas.

If no suitable candidates are appointable who are able to travel, applicants who are only available to work remotely will be considered.

Our ideal candidate will have excellent communication skills, be organised, self-motivated and able to travel to venues.

You will have a minimum of two years’ experience of delivering advice (in welfare benefits, housing and employment) ideally in a local Citizens Advice Office. You will also have recent experience of or be able to demonstrate an ability to support and supervise advice workers.

Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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