We are looking for an Administrator / Coordinator to join our Global Medical Arrangements team in Esher. The job title for this role will be Global Medical Arrangements Coordinator.
We are looking for a candidate who enjoys working as part of a small team, someone who is very organised and has a high level of attention to detail.
Requirements, background and skills:
- The ability to communicate effectively and appropriately with parties at all levels
- Excellent written and verbal communication skills
- Excellent documentation and organisational skills
- Excellent attention to detail
- Able to demonstrate problem solving skills
- Good knowledge of Excel and Word
- Experience of dealing with complex cases
- Excellent customer care skills
- Understanding/knowledge of implementing change procedures for clients
- Experience of producing standard/bespoke MI to clients
Experience within a medical assistance or claims management organisation is helpful but is not a requirement.
Desirable Requirements
- Foreign languages: French, Spanish, German or Italian
- Experience of dealing with contracts and service level agreements
- Experience of using databases
Career Development:
As the Global Medical Arrangement department grows, there will be opportunities to get involved with new client schemes and projects.
There is also an opportunity to progress to Senior Co-ordinator level, subject to meeting the appropriate criteria.
To find out more about Healix, please watch this video : Introduction to Healix Risk and Resilience Services (youtube.com)
About The Role
This Global Medical Arrangement team arranges international pre-deployment medical assessments for people going to work overseas. The GMA Coordinator will assist in making these arrangements internationally, in accordance with the client’s specific requirements.
The GMA Co-ordinator will be responsible for managing pre-deployment medical screenings for employees and their families being deployed overseas. The GMA Department carries out comprehensive medical screenings and provides our clients with an assessment outcome for each person, plus advice on any potential risks (medical or financial) in deploying that person
Required Criteria
- Great communications skills, both verbal and written
- Teamplayer
- Organised and attention to detail
Desired Criteria
- Modern European languages
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Company Benefits
Commitment to career development
We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.
We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Hybrid Working
Salary
£25,000.00 per year
