Role overview
Location: Leeds
Salary: 1st Year: £21,000 per annum
Working Hours: Monday to Friday - 8:00 to 17:00
Contract Type: Apprenticeship permanent full time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
- Assist in Absences and Overtime recording via Smartsheet and ADP.
- Identify and respond to colleagues’ requirements via telephone and email communications.
- Assist in Uniform ordering and Distribution
- Ensure high level of input accuracy to rigidly maintain data integrity
- Ensure Site communications are sent in a timely manner.
- Ensure up-to-date training on the system applications by attending training courses or by self-taught modules
- Maintaining the filing and archive systems
- Assist in training file management, filing and updates.
- Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction
- Assist with general office duties such as, stationary stock control
- Compile spreadsheets in Word or Excel format for any non-standard reporting
- Identifying with and participating in the attainment of team objectives and priorities. Communicating and sharing knowledge with other team members
- Developing personal skills to meet both individual and team needs
- Maintain focus on excellent customer service delivery standards
- Maintain a high level of knowledge of all products and services on offer by the company
- Work towards the continuous improvement of EMCOR’s (including Workplace Health & Safety, Quality Assurance and Environment), existing standards, values and culture
- Manage time effectively and efficiently to meet the varied and demanding nature of the role.
- Complete any reasonable request from management.
- Other duties will include:
- Floorwalking (checking for faults),
- Setting up meeting rooms,
- Hosting Visitors,
- Reassigning lockers.
About the role
- Articulate, numerate and preferably IT literate.
- Good Verbal and communication skills.
- Basic understanding of Microsoft Packages .
- Be resilient under pressure and be able to converse confidently with staff, suppliers and customers at all levels.
EMCOR UK benefits
Benefits:
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
