Key details
Location: Jamaica Street, Edinburgh
Department: Lettings
Duration: Temporary, fixed-term contract until mid-September 2025
Hours of work: 37.5 hours, Monday to Friday, 09:00 - 5:30
About the role
We are looking for a motivated and enthusiastic individual to join our team for the Summer.
You will provide support to our rapidly growing teams, who deal with the booking and management of a portfolio of properties available for short-term let throughout the year and Edinburgh Festival and a large portfolio of long-let properties.
Working closely with the Short Lets Manager & Lettings Associate Director you will provide support by undertaking a multitude of different tasks which will vary on a day-to-day basis.
This role will provide an excellent opportunity to gain practical experience, collaborate with property professionals and a chance to develop skills that will be valuable for your future career.
Key responsibilities
Within our Short Lets Team:
- Pre tenancy move in checks ensuring the property is set up for a guest move in
- Making up welcome packs for guests
- Delivery of items to the properties as needed
- Answering the telephone
- Arranging key cutting & assigning keys to guests
- Meeting owners
- Ad hoc property/tenant visits
- Providing reactive support
- Assisting with viewings
- Answering telephone calls and booking viewing appointments
- Delivery of items to the properties as needed
- Assigning keys to tenants and contractors
- Providing administrative support to the wider lettings team with a variety of tasks
Key requirements
- It is essential that candidates hold a full clean driving licence
- Complete administration and processes thoroughly and methodically
- Be a team player and can build good working relationships with other teams
- Good geographical knowledge of Edinburgh
- Be confident using IT applications
- Can multi-task and thrive in a close team environment
- Have a flexible approach to work and show initiative
Competencies
- Customer focused
- Communication
- Collaboration
- Positive mindset
- Planning and organising
- Problem solving
About us
When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.
