Customer Services Advisor (Telephony/Planning/Reception)
The ideal candidate will be forward thinking, self-motivated and naturally add enthusiasm to the dynamics of the current team whilst supporting the demands of the organisation.
If you are committed and motivated by a desire to provide excellent customer service, this role could be for you.Please note this role is subject to a satisfactory basic Disclosure & Barring Service (DBS) check. For an informal discussion please contact James Jacobs, Customer Services Team Leader at [email protected] About Us
We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value difference in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit.
Our coast and environment are really important to us. We are part of Coastal Partnership East, an organisation with responsibility for our coastline from Holkham to Felixstowe in Suffolk. We have a net zero strategy, and a team of people working to deliver these important initiatives.
As one of the largest employers in the district, we offer a number of benefits that are open to all employees. We have a really supportive culture of enabling our people to learn and grow through attending courses, e-learning, and their day to day job roles. Our office in Cromer is clean, modern and light with onsite lunchtime catering.
We have an active health and well-being group with a new strategy, mental health first aiders, domestic abuse change champions, employee assistant program, and employee discounts portal.
We have a great forum for communication with regular updates from Directors and Chief Executive, employee voice through our Staff Focus Group, and great working relationship with Unison, our onsite recognised union.
Most people that work for North Norfolk District Council are able to enjoy a great work life balance, as part of our hybrid approach to work. If your role supports hybrid working, all we ask is that you have a stable and reliable internet connection.
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