About The Role
Contract Type: Permanent, Full Time
- 2 references - where possible, we require 3 years' history
- Qualification - Diploma in Welfare Studies L3 or equivalent qualification working with disabled adults.
We’re looking for a dynamic and driven Workplace Adjustments Lead Caseworker to join our forward-thinking team. This is your opportunity to lead meaningful change, influence policy, and directly improve the working lives of our people.
Why Join Us?
At the heart of our Workforce Equality and Inclusion Plan is a bold vision: to build a truly inclusive council that reflects the communities we serve. Our Workplace Adjustment Hub is central to this mission—providing expert advice, timely support, and practical solutions that enable our employees to thrive.
As a Lead Caseworker, you’ll be at the forefront of this work, helping to shape and deliver a service that makes a real difference.
What You’ll Do
- Champion inclusive practices and lead on complex workplace adjustment cases.
- Collaborate with the Hub Manager to design and improve services for employees with physical, mental health, and neurodivergent needs.
- Deliver expert advice, training, and guidance across the Council.
- Act as a thematic lead in key areas such as sensory, mental health, or neurodiversity.
- Conduct risk assessments and coordinate the procurement of adaptive equipment and specialist support.
- Work closely with stakeholders including ICT, Estates, and Health & Safety to ensure timely and effective implementation of adjustments.
- Drive innovation and continuous improvement in how we support our people.
About the Candidate
What We’re Looking For
We’re seeking someone who is:
- Empathetic and solutions-focused, with a deep understanding of the barriers faced by disabled employees.
- Experienced in leading complex cases and delivering workplace adjustments that enable people to thrive.
- A confident communicator, able to influence and advise senior leaders and stakeholders.
- A strategic thinker, with the ability to balance individual needs with organisational goals.
- Committed to equity and inclusion, with a track record of driving positive change.
- Substantial experience supporting workplace adjustments for disabled employees or those with long-term health conditions.
- Confidence in conducting risk assessments and coordinating adaptive equipment or specialist support.
- Demonstrating strong stakeholder engagement skills, working collaboratively across departments.
- Being comfortable leading complex cases and influencing senior decision-makers.
- Bringing a balanced and inclusive approach to problem-solving and service delivery.
- A chance to make a real impact in a values-driven organisation.
- Access to the Local Government Pension Scheme.
- Flexible working arrangements and hybrid working options.
- Discounted travel schemes and generous leave entitlements.
- Ongoing professional development and career progression opportunities.
To apply, please complete the full application process and attach an Expression of Interest (max 2 A4 pages) outlining your suitability and motivation for the role. The application or Expression of interest must include evidence of the technical qualification and experience required for the role:
- Diploma in Welfare Studies L3 or equivalent qualification working with disabled adults.
- Worked in Occupational Health and Safety, HR, Assessment / support of disabled adults, Employee Welfare, Social Work, or other relevant work experience.
- Our Manchester Values
- Communication skills
- Analytical Skills
- Planning and Organising
- Problem Solving and Decision Making
- Strategic Thinking
- People management
About Us
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits we offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces members or veterans
- Current or former care leavers
- Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, offering:
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
What we will need from you if you’re successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:
- Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
- References: We’ll require references from your current and previous employer(s).
- Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
- Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
- Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
- Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
- Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
- Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
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