Volunteer to Career Outpatients, Admin Support, Cumberland Infirmary

Would you like a career in administration within NHS?

The Volunteer to Career Programme enables you to complete essential mandatory training and a requirement to also complete 60 hours in the Outpatients department based at the West Cumberland Hospital. On successful completion of this programme you will be interviewed to join our Bank register as a Casual Admin Officer.

What is the Volunteer to Career (VtC) programme?

North Cumbria Integrated Care NHS Foundation Trust have partnered up with Inspira, who are leading employability experts providing free professional careers and advice and guidance across Cumbria to deliver the Volunteer to Career Programme. This initiative aims to address staffing shortages in the NHS by actively encouraging volunteers to pursue a career in Healthcare.

The programme is funded from the UK Shared Prosperity Fund and this therefore only open to applicants who reside in the Cumberland Council boundary.

What tasks can this role include?

General administration, which may include:
Welcoming visitors and helping with general enquiries

Liaising with depts./staff/other organisations

Filing of notes/papers

Photocopying and scanning

Opening mail

Answering telephone enquiries (internal & external) & making calls

Helping staff and visitors access appropriate resources within the department

Promote good communication skills through personal development and commitment to provide the highest level of service possible, protecting confidentiality of patient information.

Other administration tasks relevant to the individual dept following instruction/training

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

lease see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure

the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock – Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).

A Standard DBS check will be required for this volunteering post.

The DBS check is free of charge for volunteers.