To deal with general enquiries from patients, GPs, other hospitals and other departments within the Trust in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing. Setting up new patient and follow-up outpatient clinics, highlighting any required changes to the coordinators.Processing of clinic outcomes, ensuring follow-up appointments are scheduled for those unable to be booked at the time of the clinic. To use and obtain information from the Patient Administration System (PAS).Email patients, GPs, staff and other departments within the hospital.