Technical Support Specialist

Ultraleds
£31,000 - £32,000 a year
England
Full time
16 hours ago

Job Summary
We’re looking for a Technical Project Technician to join our fast-paced technical team.

This role is ideal for someone with strong hands-on technical skills who thrives in a fast-paced problem-solving environment and has a passion for LED technology. You’ll be working from 8:30am to 5:00pm, supporting project delivery. You'll report to the Technical Manager.

Salary: £32K plus Depending on experience

Key Responsibilities

· Provide technical support for staff and customers

· Assist in processing accurate quotations for the Sales team

· Ensure orders are correct on the system

· Help to identify product issues and problem solve

· Test new products suitability in Production before released for sale

· Producing technical drawings for our Sales and Production teams

· Test, fault-find, and support customers who are on site with technical issues

· Maintain accurate project documentation

· Identifying where processes could be improved and implementing solutions

Required Skills & Experience

· At least 2 years’ experience working with LED lighting systems

· Understanding of LED’s, lighting control systems and electrical principles

· Preferably experience with lighting programming software (E.g. Madrix)

· Strong attention to detail and excellent problem-solving skills

· Preferably experience in a production/workshop setting

· Ideally knowledge in 3D printing and design

About Us

We are a vibrant, fast-growing company based in the heart of Trafford Park with nearly 50 employees.

Our LED lighting has been featured in some incredible campaigns — from the Love Island set and Erasure world tour to DC10 in Ibiza, Wembley, and leading brands like Next PLC, Mulberry, and BMW.

What We Offer

· 25 Days Holiday + Bank & Public Holidays

· Workplace Pension

· Private Healthcare

· 2 Weeks Paid Sabbatical after 5 Years of Service

· Enhanced Maternity

· Regular Company Events

· Development Library

· Perkbox - discounts, offers & wellness platform

· Training Budget

· Free Eye Tests for screen users

· Mental Health Support Specialist

If you’re excited by innovation and want to be part of a creative technical team – apply now.

Job Types: Full-time, Permanent

Pay: £31,000.00-£32,000.00 per year

Benefits:

Work Location: In person

Apply
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