Surface Access Expansion Stakeholder Lead

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project: The Surface Access Expansion Stakeholder Lead will support the negotiations and communications with Government. They will lead on communications with statutory SA consultees and other stakeholders.

The role holder is expected to be a present and visible figure at the compass centre at Heathrow Airport.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety First -

  Going home safe and well

• Client Focus -

  Deliver on our promise

• Integrity -

  Always do the right thing

• Create Opportunity -

  For our people to excel

You’ll be responsible for:

• Engagement Strategy and Delivery: Develop and implement stakeholder and community engagement plans that meet statutory DCO requirements and best practice.
• Stakeholder Management: Build and maintain strong relationships with statutory consultees, political representatives, local authorities, landowners, and interest groups, and serve as the primary point of contact for stakeholder queries
• Collaboration and Coordination: Work closely with consultation, planning, legal, environmental, and design teams to align engagement activities with the overall project programme.
• Compliance and Reporting: Maintain accurate stakeholder records and feedback logs using engagement management systems, and contribute to the statutory consultation report summarising engagement activity and stakeholder feedback
• Continuous Improvement: Monitor and evaluate engagement effectiveness, using feedback and lessons learned to improve future activity.

You’ll have:

• Strong track record in stakeholder engagement for large-scale infrastructure, planning, or environmental projects
• Knowledge of the DCO process and statutory consultation requirements
• Excellent relationship-building and interpersonal skills
• Skilled in handling sensitive issues and managing conflict
• Strong written and verbal communication skills
• Organised, with the ability to work under pressure and meet deadlines
• Background in infrastructure planning, aviation, communications or public affairs
• Knowledge in Airspace Change Process
• Experience using stakeholder management or consultation tracking software
• Membership of a relevant professional body (e.g., RTPI, CIPR, etc) desirable
• Understanding of equality, diversity, and inclusion in public engagement

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

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