Support Worker

Support Care Worker – Hopleys House

Are you passionate about making a meaningful difference in the lives of adults with complex needs? At Hopleys House, we’re looking for a dedicated Support Care Worker who can bring compassion, resilience, and professionalism to our team.

This role is ideal for someone with hands-on experience supporting individuals with challenging behaviours, who understands the importance of Positive Behaviour Support (PBS) and can self-regulate in emotionally demanding situations. You’ll be a key part of a team that delivers safe, person-centred care while promoting dignity, independence, and choice.

What You’ll Be Doing

• Deliver high-quality, compassionate care tailored to each resident’s needs and PBS plans

• Support individuals with learning disabilities, autism, and behaviours that challenge

• Maintain emotional awareness and self-regulation to ensure safe and respectful support

• Work collaboratively with the team to ensure consistent, person-centred care

• Follow care plans and risk assessments, ensuring documentation is accurate and current

• Assist with daily routines, medication administration, and safeguarding practices

• Promote infection control and safe working procedures throughout the home

• Build positive relationships with residents, families, and professionals

• Contribute to care reviews, audits, and quality improvement initiatives

• Uphold a supportive and inclusive environment that values each resident’s voice

What We’re Looking For

Essential:

• Level 2 or 3 in Health and Social Care (or working towards Level 3)

• Experience supporting adults with learning disabilities, autism, and complex needs

• Familiarity with PBS approaches and behaviour support planning

• Ability to remain calm, reflective, and emotionally regulated under pressure

• Strong communication, teamwork, and organisational skills

• Understanding of safeguarding, medication protocols, and person-centred care

Desirable:

• Experience in shift leadership or mentoring care staff

• Knowledge of digital care systems (e.g. Log My Care)

• Awareness of CQC standards and Health & Safety in residential settings

Why Join Us?

At Hopleys House, you’ll be part of a team that values empathy, integrity, and growth. We offer ongoing training, a supportive work culture, and the chance to make a real impact in the lives of our residents.

Take the next step in your care career and help us build a home where every individual feels safe, respected, and empowered.

Job Type: Full-time

Pay: £12.20-£15.00 per hour

Benefits:

• Company pension
• Employee discount
• Referral programme

Education:

• GCSE or equivalent (preferred)

Experience:

• Home care: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: Support Worker - Tamworth