• Supervise the day-to-day operations of the restaurant, including managing staff, scheduling, and overseeing the dining experience.
• Lead and motivate the team to deliver excellent customer service and maintain a clean and safe environment.
• Train and develop new team members, ensuring they are knowledgeable about the menu, procedures, and company culture.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Monitor and maintain the quality of food and beverage service, ensuring all orders are correct and presented to the highest standards.
• Collaborate with the management team to develop and implement strategies to increase sales, improve guest satisfaction, and promote the brand.
• Conduct daily cashouts and ensure all financial transactions are accurate and reported correctly.
• Maintain high levels of cleanliness and safety standards, following health and safety regulations at all times.

Qualifications and Skills:

• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proven track record of providing exceptional customer service.
• Knowledge of food and beverage operations, including ordering, inventory, and cost control.
• Able to work flexible hours, including evenings and weekends.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Proficient in using computer software, including Microsoft Office.

Benefits:

• Competitive salary and bonus incentives.
• Comprehensive benefits package, including medical, dental, and vision.
• Opportunities for career growth and development.
• Fun and energetic work environment.
• Employee discounts at all Shark Club UK locations.

If you are an enthusiastic and motivated individual with a passion for the hospitality industry, we want you to join our team at Shark Club UK! Apply now and be a part of our exciting and growing company.