Are you ready to play a pivotal role in delivering exceptional dining experiences? NOCI is seeking a motivated and guest-focused Supervisor to join our dynamic team.
Why us?
Referral scheme of up to £2000!! So spread the word.- WageStream – track, stream, save & learn with your hard earned ££££.
- 50% discount on food and soft drinks across all our brands.
- Long service rewards including increased holiday and access to private healthcare.
- Discounted room rates at our award-winning hotels
- 50% off Private Event Space hires.
- Health & Wellbeing Support.
- Mental Health & Legal Guidance.
- Financial Support & Advice.
- Access to a wide range of discounts from well-known brands.
- Access to our Enrichment Days & Events Calendar.
- Apprenticeship Programmes tailored to YOU.
Why you?
Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction.- Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
- Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
- Leadership: Ability to lead by example and motivate team members to achieve goals.
- Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.
The Role:
Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions.- Team Management: Supervise and support team members, providing guidance and assistance as needed.
- Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
- Training and Development: Support in training initiatives to enhance team skills and performance.
- Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
- Communication: Liaise with management and other departments to ensure smooth operations and efficient communication.
Ready to make a difference in the dining experience of our guests? Apply now and we will aim to be in touch asap!