Job title: Student Support Officer (Internal Only)
Department: Doctoral School
Contract Type: Permanent
Grade: 6
Salary: £35,749.57 - £42,207.57 per annum inclusive of London Allowance.
Location: Bloomsbury, London
Hours: Full Time
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the school which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
About the Role
You will work in close collaboration with the Academic Support Manager (Doctoral School) and provide support to the Head of the Doctoral School. In this role, you will be expected to develop a comprehensive expertise in postgraduate research student policies and regulations, with particular emphasis on the application and examination processes, as well as the requirements of postgraduate research degree programmes.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
About the Department
The Doctoral School support team delivers comprehensive, high-quality administrative services, advice, and guidance to students, researchers, and academic colleagues, ensuring they receive expert, timely, and accessible support across a broad spectrum of activities. In addition, the team provides essential business, operational, and management support to Heads of Department and collaborates closely with colleagues across central professional services.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
What We Offer:
We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:
- Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 6 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
- Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
- Generous occupational pension scheme: To provide financial security for your future
- Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
- Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
- Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
- Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
- Discounted Gym Membership: Maintain your fitness with our discounted gym membership.
How to Apply:
Please send an updated CV and a supporting statement to Tim Maugherman, Doctoral School Manager at tm76@soas.ac.uk
Closing date: Monday 1 September 2025
Interviews to be held: Friday 5 September 2025
Use of AI
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Further information
If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS
For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.
We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.