We are looking for a PART TIME Sales Assistants to join the team & work in our new Edinburgh Store, opening October 2025!
As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What you'll be doing...
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
- Support in always making the store a safe place for customers and our team through following our H&S best practice
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
The fine print
- £12.60 per hour
- CONTRACT HOURS - 8, 12 or 16 hours (please state preferred contract in application)
- Based in Edinburgh
- Start date October 2025
Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.