Sporting Events Administrator

in 32 minutes

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

MAIN DUTIES & RESPONSIBILITIES:

• Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
• Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
• Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
• Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

• Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
• Working alongside the SEM and the SEO to manage the stewardship of all supporters.
• Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
• Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
• Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
• Drafting prompt, professional thank you letters and certificates to fundraising supporters.
• Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
• Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.
• Managing emails sent to sporting events inbox.

Events Support

• Support in the effective delivery of sporting fundraising events for ARUK.
• May include relationship management with Third-Party event providers.
• Attendance of weekend events where necessary.

WHAT WE ARE LOOKING FOR:

• Experience of working in a customer service role
• Use of CRM or database systems
• Confident working with computers – good knowledge of Word, Excel, Outlook and databases
• Excellent, enthusiastic telephone manner
• Ability to build rapport and establish relationships with our supporters quickly and effectively
• Excellent written and verbal communication skills
• Excellent organisational skills
• Excellent attention to detail
• A professional and hard-working team player
• Flexibility to work occasional unsociable hours and willingness to travel independently
• Contagious enthusiasm to inspire supporters

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.