Service & Parts Advisor (Classic Car Restoration)

Service & Parts Advisor (Classic Car Restoration)

Retroclassic Engineering specialise in the restoration and repair of a wide range of vintage, classic, retro and future classic cars, along with carrying out bespoke modifications and ‘restomod’ conversions.

Our premises is based in Moreton Valance, Gloucestershire (just 5 minutes from the M5 Junction 12/13) and is fully equipped to carry out all aspects of mechanical and bodywork restoration.

We are looking for highly motivated candidates with a drive to succeed, an extremely high level of attention to detail and strong interest in classic cars who are looking for an interesting new career opportunity.

Your responsibilities will include;

· Working with manufacturer and aftermarket parts diagrams to identify and source a wide variety of parts for vintage/classic vehicles through to 'future classics'

· Producing highly detailed customer estimates/parts for mechanical and bodyshop jobs including liaising with the bodyshop, workshop and restoration departments as required

· Project management of vehicle and parts restoration, ensuring all parts flow through the business efficiently and items are stored/logged correctly on our stock control system

· Work scheduling and ensuring the service department is operating efficiently

· Monitoring weekly and monthly invoicing targets, monitoring staff hours, raising customer invoices/logging all customer payments

· Raising purchase orders for management approval, logging all purchases on accounting system as required

· Ensuring all vehicle parts and consumables/one-off costs are charged out correctly to their respective jobs as required

· Managing stock levels, periodic stock checks and ensuring all parts are stored in an organised manner

· Ensuring all goods in/out are managed correctly, returns are processed swiftly, ensuring items sent for outsourced works are logged/managed correctly

· Assisting the restoration department with organisation and planning the restoration of all vehicle components (in-house and outsourced)

· Overseeing all vehicle parts sales (new and used) including photographing, cataloguing and listing items for sale, ensuring sold items are packaged correctly and shipped quickly along with assisting in the development of a new online parts shop

· Assisting the office manager with ‘front of house tasks’, call answering and general day to day administration tasks as required by the business/covering holidays

Key Skills for this role include;

· Excellent IT skills and all candidates must be highly literate and able to provide a high level of customer service and work effectively within a team

· Experience with creating detailed customer facing estimates for automotive service works (mechanical and bodyshop)

· Experience working with dealer and aftermarket parts diagrams/systems and parts ordering

· Experience using dealer management systems, MS office suite/outlook

· Detailed knowledge of aftermarket parts brands and product ranges, knowledge of workshop and bodyshop consumables

· Extremely high level of attention to detail, excellent communication and organisational skills

Desirable experience for this role would include;

· Premium brand experience within a main dealer or independent establishment

· Estimation experience (mechanical and/or bodyshop)

· Project management experience or qualifications

· Experience with online sales platforms such as Shopify or similar and operation of an online shop

· Experience managing business social media pages including scheduling routine updates/posts

All candidates are expected to;

· Have a keen eye for detail, enjoy working to the very highest of standards, take pride in the quality of their work and have a strong interest in classic cars

· Be able to work independently to meet strict deadlines, and work well as part of a team

· Have at least 3 years recent experience in a relevant field within the automotive industry, be comfortable working to strict deadlines and organising/prioritising workload effectively

· Have excellent communication and IT skills, a positive ‘can-do’ attitude, a strong work ethic, and be punctual/organised

· Maintain a clean and organised work environment

· Have a positive approach to learning new skills and working as part of a team

· Hold a Full UK Manual Driving Licence

This role is a full-time position working Monday – Friday 8am - 5pm, overtime available

All candidates must live within a reasonable commuting distance of our premises in Moreton Valance, Gloucestershire, GL2 7LZ.

Salary: £27,500 - £35,000 per annum, dependent on experience.

Please email a covering letter, current CV and a portfolio of previous work to careers@retroclassicengineering.co.uk

References will be required should the applicant be successful.

www.retroclassicengineering.co.uk

Job Types: Full-time, Permanent

Pay: £27,500.00-£35,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Experience:

• Automotive Service/Parts: 3 years (preferred)

Licence/Certification:

• Full UK Manual Driving Licence (preferred)

Work Location: In person