The Private Care Company is a private, award winning and fully independent home care agency. We pride ourselves on our excellent reputation to provide high quality home care services which support our clients to remain independently living in their own homes for as long as possible.
We are currently looking to recruit a full-time Senior Care Coordinator to join our friendly team. In return for your skills, experience and commitment we offer excellent working conditions and benefits including:
- A highly competitive salary + paid holiday
- Fully funded Health and Social Care Management Diploma (Level 5)
- Excellent career progression and training opportunities
- A friendly and supportive management team
Key Accountabilities
- To create, manage, co-ordinate and take responsibility for all staff and client care schedules for a team of 100+ employees
- To manage all communication to and from the designated rotas email
- To manage and co-ordinate staff holiday and sickness
- To manage expenses and additional hours and to support with monthly payroll
- To ensure all holiday, sickness, expenses and general administration related policies and procedures of The Private Care Company are adhered to
- To create, manage and maintain spreadsheets relating to areas of responsibility
- To assist the Care Manager with aspects of care management and administration as necessary
- To ensure swift resolution of care co-ordination related issues
- To provide advice on care co-ordination matters and issues generally
- To provide assistance with office administration generally and answering the phone
- To manage all HR issues and meetings
- To promote, manage and implement all company staff schemes (i.e Carer of the month)
- To create and manage social media/website campaigns and exposure
- To carry out any other duties which may be reasonably requested by the Registered Manager or Care Manager
Skills/Experience/Knowledge
- Proven experience of advance scheduling and management
- Strong administrative background and a proven track record
- Care sector experience, training and/or qualifications
- Extremely well organised and professional
- Excellent time-management skills
- Excellent computer skills including high level knowledge of Outlook/Office/Word/Excel applications
- Excellent written and oral communication skills
- Full, clean UK driving license
Person Profile
- Prepared to take responsibility
- Output and outcome focused
- Solution driven
- Proactive
- Reliable
- Team player
- Ability to think on feet
- Ability to make decisions
- To work effectively with managers and stakeholders across the business
- To support an open, positive, friendly and inclusive working culture
Working Hours:
- Day shifts 0700 – 1700hrs (1hr lunch break)
- Two evenings in week as on call manager (for emergency back up support by phone)
- One weekend in four as on call manager (for emergency back up support by phone)
Job Types: Full-time, Permanent
Pay: From £32,175.00 per year
Additional pay:
- Performance bonus
Benefits:
- Company pension
- Cycle to work scheme
Experience:
- care: 1 year (required)
- office administration: 1 year (required)
Licence/Certification:
- driving licence (required)
Work Location: In person